Terms of Service
Payment Processor
By default I use Stripe, but if for some reason that fails I am able to accept Square, Cash App, and PayPal as alternatives!
---
How my commission progress goes!
After you submit a form, my partner (Twyx) or secretary (Eden) will reach out to you via email (twyx / eden @afoxdraws.com) to inform you that your commission has been accepted, or to clarify if any additional information is needed before proceeding.
(Please do note: given the workload I have and the ever-present backlog I am trying to work on getting through, it may take a few days for us to reach out about your submission. Rest assured it will be seen and acknowledged! You can keep an eye on your commission's status via my Trello!)
Once an invoice is sent and I've received your payment, (with the exception of Doodle Sheets) an email with a progress sketch will then be sent out to you as soon as possible. Usually within about a week's time of receiving payment, give or take a few days. From there, after I happen to received your approval (or otherwise work to revise sketches to eventually earn it), I will continue to work on it, then have a final product sent to you when it is complete.
If any events came up where it would delay any portion of the commission process further at any point, we do our best to inform any impacted commissioners, if not everyone via a Twitter post or FurAffinity journal.
~~~
About edits/revisions
When I send you a progress sketch, please do let me know if you have any questions, or at least if something needs/would like to be changed. At the sketch phase is where it is MOST convenient and easier for me to try to change something drastic, such as expressions, gestures, poses, etc.
Up to four times will I allow drastic to make edits where requested at the sketch phase. However, if it goes past that, I will start charging a slight fee for anymore major changes.
Once a finished piece is presented, colors are typically a simple fix, assuming I get a marking wrong or missing. But if something including outline needs to be changed drastically, I can already say for certain it a likely a fee will be charged for edits there as well.
~~~
Help me help you! - Please fill out your form!
Completely and accurately!
This section is upped in letter size for a reason. Please please please, I cannot ever stress this enough: FULLY fill out my commission forms with ALL of the information I ask of you, AS WELL AS everything you would want me to know. On a numerous number of occasions now, I have received forms that are either incomplete or intentionally left 'partially filled' with intended commissioners stating they'd like to email me at a later time with remaining information. Please do not do this. It helps me immensely when I have all the information I need, let alone all information I need in one place, to work from.
-If your worry comes from needing to send me images not publicly submitted anywhere, or initially without a link to be able to provide in the forms, private Imgur/Dropbox links are absolutely a way to go.
-If other reason for this is because you are at work, school, or anywhere else not quite as "convenient" or easy to submit all necessary information for at the time of you trying to submit a form: while I do genuinely understand the sentiment, please do not do this still. There is no need to try to "claim" or "reserve" a spot. My commissions are not limited. And depending on when you happen to submit a form according to others, it could take me quite some time to manage to get back to you anyway. I would much rather have everything on one piece as opposed to needing to wait some time for more vital information.
If for whatever forms are still incomplete, Twyx or Eden will send out an email asking for missing information.
-While it is appreciated it you can stick with the same idea you happen to submit a form for, should you want to change characters, references, ideas, etc before that point comes, that would be more than fine! Simply contact me by my email to request such a thing! (Or you can also let Twyx know via whatever chat client you happen to let us know about on the commission forms, and usually through that means, he will contact you to let you know that your form has been received.)
~~~
Last notes about my art/service/refunds!
I reserve the right to deny any commission requests I may receive. Be it time constraint, inability to portray certain ideas, my general comfort with working on certain subjects, etc.
Please know; when you send in a form to me, you are not obligated to fall through sending payment to go through with a commission in the end. If at any point, before an invoice/message notifying such has been sent, you'd like to cancel: simply let me know and it will be no problem. I'll simply cancel your sent-out invoice, take your name off from my Trello, and bid you a good day!
If you have sent payment and your commission has begun being worked on, but you request cancellation, only a partial refund will be given, depending on how much of the piece has been completed. ( Example: if you paid for a single character colored sketch [$70], I have a progress sketch done, then after some time you find want to cancel the commission, I will keep $30 to compensate for the sketch still created, but will refund the remaining $40.)
Overall, please do know that I reserve all rights to my artwork. Unless otherwise asked for privacy by appropriate commissioners, my pieces are for my personal use with any self-edits, posts on websites, use for examples with commission advertisements, etc.
(The characters in said pieces, though, are of course property of respective owners.)
If at some point a previously public picture should have something happen to change it's status, please do reach out via email, Twitter, or any other platform we've communicated with you via, and we will remove the image from public galleries.
Thank you so much for your interest! I look forward to working with you!
Payment Processor
By default I use Stripe, but if for some reason that fails I am able to accept Square, Cash App, and PayPal as alternatives!
---
How my commission progress goes!
After you submit a form, my partner (Twyx) or secretary (Eden) will reach out to you via email (twyx / eden @afoxdraws.com) to inform you that your commission has been accepted, or to clarify if any additional information is needed before proceeding.
(Please do note: given the workload I have and the ever-present backlog I am trying to work on getting through, it may take a few days for us to reach out about your submission. Rest assured it will be seen and acknowledged! You can keep an eye on your commission's status via my Trello!)
Once an invoice is sent and I've received your payment, (with the exception of Doodle Sheets) an email with a progress sketch will then be sent out to you as soon as possible. Usually within about a week's time of receiving payment, give or take a few days. From there, after I happen to received your approval (or otherwise work to revise sketches to eventually earn it), I will continue to work on it, then have a final product sent to you when it is complete.
If any events came up where it would delay any portion of the commission process further at any point, we do our best to inform any impacted commissioners, if not everyone via a Twitter post or FurAffinity journal.
~~~
About edits/revisions
When I send you a progress sketch, please do let me know if you have any questions, or at least if something needs/would like to be changed. At the sketch phase is where it is MOST convenient and easier for me to try to change something drastic, such as expressions, gestures, poses, etc.
Up to four times will I allow drastic to make edits where requested at the sketch phase. However, if it goes past that, I will start charging a slight fee for anymore major changes.
Once a finished piece is presented, colors are typically a simple fix, assuming I get a marking wrong or missing. But if something including outline needs to be changed drastically, I can already say for certain it a likely a fee will be charged for edits there as well.
~~~
Help me help you! - Please fill out your form!
Completely and accurately!
This section is upped in letter size for a reason. Please please please, I cannot ever stress this enough: FULLY fill out my commission forms with ALL of the information I ask of you, AS WELL AS everything you would want me to know. On a numerous number of occasions now, I have received forms that are either incomplete or intentionally left 'partially filled' with intended commissioners stating they'd like to email me at a later time with remaining information. Please do not do this. It helps me immensely when I have all the information I need, let alone all information I need in one place, to work from.
-If your worry comes from needing to send me images not publicly submitted anywhere, or initially without a link to be able to provide in the forms, private Imgur/Dropbox links are absolutely a way to go.
-If other reason for this is because you are at work, school, or anywhere else not quite as "convenient" or easy to submit all necessary information for at the time of you trying to submit a form: while I do genuinely understand the sentiment, please do not do this still. There is no need to try to "claim" or "reserve" a spot. My commissions are not limited. And depending on when you happen to submit a form according to others, it could take me quite some time to manage to get back to you anyway. I would much rather have everything on one piece as opposed to needing to wait some time for more vital information.
If for whatever forms are still incomplete, Twyx or Eden will send out an email asking for missing information.
-While it is appreciated it you can stick with the same idea you happen to submit a form for, should you want to change characters, references, ideas, etc before that point comes, that would be more than fine! Simply contact me by my email to request such a thing! (Or you can also let Twyx know via whatever chat client you happen to let us know about on the commission forms, and usually through that means, he will contact you to let you know that your form has been received.)
~~~
Last notes about my art/service/refunds!
I reserve the right to deny any commission requests I may receive. Be it time constraint, inability to portray certain ideas, my general comfort with working on certain subjects, etc.
Please know; when you send in a form to me, you are not obligated to fall through sending payment to go through with a commission in the end. If at any point, before an invoice/message notifying such has been sent, you'd like to cancel: simply let me know and it will be no problem. I'll simply cancel your sent-out invoice, take your name off from my Trello, and bid you a good day!
If you have sent payment and your commission has begun being worked on, but you request cancellation, only a partial refund will be given, depending on how much of the piece has been completed. ( Example: if you paid for a single character colored sketch [$70], I have a progress sketch done, then after some time you find want to cancel the commission, I will keep $30 to compensate for the sketch still created, but will refund the remaining $40.)
Overall, please do know that I reserve all rights to my artwork. Unless otherwise asked for privacy by appropriate commissioners, my pieces are for my personal use with any self-edits, posts on websites, use for examples with commission advertisements, etc.
(The characters in said pieces, though, are of course property of respective owners.)
If at some point a previously public picture should have something happen to change it's status, please do reach out via email, Twitter, or any other platform we've communicated with you via, and we will remove the image from public galleries.
Thank you so much for your interest! I look forward to working with you!